Testimonials & Reviews

Vital TMS Therapy

Mental Health Clinic & Psychiatry located in Washington, DC

Vital TMS Therapy always appreciates feedback from our valued patients. To date, we’re thrilled to have collected many reviews with an average rating of 5 out of 5 stars. Please read what others are saying about Vital TMS Therapy below, and as always, we would love to collect your feedback. 

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Rated 5.0 out of 5
5.0 out of 5 stars (based on 34 reviews)
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Rated 5.0 out of 5
April 6, 2024

I’ve had a wonderful experience with Vital TMS. My levels of anxiety and depression have been greatly reduced. Dr. Biko and Heidi made me feel very comfortable and answered any questions I had. They have a high level of compassion and care for patients. I am thankful to have found Vital TMS.

Renae
Rated 5.0 out of 5
April 5, 2024

I am incredibly satisfied with my experience at Vital TMS. First of all, this treatment really works and has made a night and day difference in my depression over just a few weeks. The entire team, especially Dr. Biko, have been so helpful and compassionate. They arranged everything easily with my insurance and schedule and have done a great job explaining everything and monitoring my progress. I wish I had known about TMS many years ago because this is a painless, fast-acting treatment for depression that really works.

Peter A.
Rated 5.0 out of 5
February 1, 2024

I had a great experience with Vital TMS. They dealt with my insurance company to ensure I had coverage, worked with my inflexible schedule to find convenient appointment times, and explained TMS as the process progressed. Full stars!

Alex L.
Rated 5.0 out of 5
January 31, 2024

Life changing experience for sure! TMS has helped more than anything I have tried in the past. It is painless and delivered quick results for me.

Dr. Biko, Heidi, and Carole were outstanding by providing compassionate, educational and patient guidance. Their care and support were essential to the entire experience .

I highly recommend this therapy and would be willing to talk to any prospective patients about my experience

Susan Geller
Rated 5.0 out of 5
December 27, 2023

TMS definitely helped my depression. I am not feeling ‘flat’ anymore!

Jan
Rated 5.0 out of 5
December 20, 2023

I was always greeted with a smile and enjoyed working with such warm, caring and professional people.

I noticed a significant change in my depression level and I know this because it is usually the hardest time of the year for me with the darker days.

Elisa
Rated 5.0 out of 5
November 28, 2023

Going to vital TMS was a lovely experience. Dr. Biko and Heidi and all the staff were so kind, compassionate and professional. By the time I completed my TMS sessions I was depression and anxiety free. Along with other interventions, I am grateful to have this as another tool in my tool chest.

SMC
Rated 5.0 out of 5
August 3, 2023

I had a very positive experience at Vital TMS and with TMS generally. I arrived a month a half ago feeling very depressed and hopeless and am leaving much happier and hopeful. The staff at Vital are friendly and professional, and I found them very responsive to any concerns or questions I had. I recommend this treatment and this center highly.

HAS
Rated 5.0 out of 5
August 3, 2023

I had a great experience with the clinic. The staff is professional, accessible and accommodating. Dr. Biko, David, and Heidi were very friendly and knowledgable which made the experience less intimidating and more comfortable.

I was lucky to see results in a couple of weeks and have had a significant reduction in my symptoms.

Reem
Rated 5.0 out of 5
June 14, 2023

Very kind and professional staff. My depression and anxiety have improved significantly over the course of treatment. The process was made very easy despite being a daily time commitment. I would definitely recommend to others!

Jada
Rated 5.0 out of 5
May 2, 2023

This treatment changed my life. For the past 25 plus years I’ve tried everything anyone could thing of that could possibly depression. And, all I ever got to was a level of manageability. After only two weeks the world felt fresh and lively and I wanted to get out of bed.,this is my last session and i couldn’t be more greatful to this kind staff and this amazing technology!! .

Alexis
Rated 5.0 out of 5
April 23, 2023

I am a retired cyto-technologist who has had numerous episodes of depression, beginning in my mid-twenties. I have been on many different medications throughout the years, although most did not work or worked only a short time. I tried TMS based on my daughter’s insistence that I try something new to treat my depression. My depression symptoms abated during the course of this therapy. I would recommend to anyone who suffers from depression to try TMS.

Carol A.
Rated 5.0 out of 5
April 1, 2023

I used Vital TMS to treat Sudden Sensorineural Hearing Loss after standard treatments of steroids and antivirals were not effective in restoring all of the hearing that I lost. I believe Vital, which followed the protocol from published studies to treat SSHL with rTMS, helped me gain some of my hearing back. I can’t say enough good things about everyone that works at Vital TMS, especially Heidi. They went out of their way to accommodate my unusual case and were the only TMS facility in the DC area that would even consider it helping me. Their location is easy to get to and their office and treatment rooms are pleasant and soothing. My top thanks to everyone there!

Scott T.
Rated 5.0 out of 5
September 30, 2022

TMS helped improve my anxiety and depression symptoms considerably – better and faster than therapy and medications combined. Heidi, Dr. Biko, and the Vital TMS Therapy staff are outstanding, and it’s been a pleasure working with them during my treatment journey.

Damien O.
Rated 5.0 out of 5
August 17, 2022

I came in to TMS therapy with severe depression and anxiety that I was dealing with for years. I was a bit skeptical at the beginning but I was desperate to try anything. I had previously used antidepressant and was seeing a therapist but nothing seems to improve. TMS therapy really helped me specially with intrusive thoughts. I started to feel calmer by week 3 or so. My therapy lasted for a little more than 2 months and I still feel calmer and centered.

R N.
Rated 5.0 out of 5
August 12, 2022

Excellent experience . The staff was highly professional, efficient and supportive. The TMS equipment was state-of-art. I had a positive effect . I would highly recommend Vital TMS.

Joyce U.
Rated 5.0 out of 5
May 25, 2022

Two months ago, I completed 7 weeks of TMS. My treatment focused on depression, anxiety, and rumination. If TMS seems right for you, I strongly encourage you to work with Vital TMS Therapy. I drove 45 min each way, M-F, and it was worth it. The staff are brilliant, respectful, and caring people. I felt welcome and supported as a person of color and a member of the LGBTQ+ community. That does not always happen when seeking health care. I’ve managed MDD and GAD (with incorrect diagnoses along the way) since adolescence. I’ve dedicated 15 years to therapy, personal growth, and finding a med mix that helps. It has gotten me far. But, my depression and anxiety settle deep in my body, brain, and spirit. TMS woke up parts of my brain to dramatically shift my energy and gave me a reprieve from rumination and obsessive thoughts. Though the effects lessened over time the process gave me an opportunity to experience the world with an ability to shut thoughts down and an ability to concentrate and focus on tasks for an extended period of time. I feel like part of my brain came back. I haven’t been suicidal since treatment. Living is nowhere near as exhausting as it was before TMS.

Dan S.
Rated 5.0 out of 5
May 11, 2022

After 7.5 weeks of TMS, I have a new job, I joined a gym, and I actually feel like getting out of bed in the morning. The best way I can describe it is that it lifted the oppressive fog of depression that was there even on days I was feeling good. I feel like I have a higher baseline to work from and can finally change my way of thinking, which–hopefully–will help prevent me from slipping back under. You still have to do the work in therapy, but TMS makes it so much easier. And the people at Vital are so fun to talk to!

Carrie M.
Rated 5.0 out of 5
May 4, 2022

Vital TMS was a lifesaver. After one week I definitely noticed a change in mood and energy, no longer needing that 3pm coffee run. After 2 weeks my friends and family said I was much more alert and upbeat. Halfway through my treatment, my father passed away. It was a tough loss for me but I cannot imagine how much tougher it would have been emotionally without 3 weeks of TMS under my belt. After the funeral, I returned to complete treatment and it was such a welcome and useful tool in navigating depression and grief. Since TMS, my medication regimen has not changed and my doctor is considering a lower antidepressant dosage. As if TMS itself wasn’t amazing enough, the Vital TMS family are so incredibly kind, thoughtful, and professional. The results are real and almost immediate. My only regret is not having started TMS sooner.

M G.
Rated 5.0 out of 5
April 1, 2022

I had an incredible experience with Vital TMS. They helped me figure out how to get coverage under my insurance, listened to my concerns and targeted the areas that would help me most, were always pleasant, professional, and kind, and overall great to interact with. They are very responsive and both the doctors and techs are wonderful. My symptoms drastically improved from this treatment. Also convenientIy located walking distance from Friendship Heights metro. I highly recommend this practice for TMS therapy.

Z K.
Rated 5.0 out of 5
March 4, 2022

I had a good experience. Considerable reduction in depressive symptoms, not much change in anxiety. Had to switch up the protocol a few times to get results but we got there in the end. Also: The nicest staff. Seriously. You won’t see much of Dr. Zinnes, I only saw her for calibration, but everyone else was great.

N F.
Rated 5.0 out of 5
March 4, 2022

I’m so glad I did TMS. While it didn’t fully cure my anxiety and depression, it got rid of my most troubling symptom, intrusive thoughts, and improved things overall. It was certainly worth the time for that alone. The team at Vital TMS was wonderful—professional and kind from start to finish.

B V.
Rated 5.0 out of 5
March 3, 2022

This is a nice clinic and office, and the staff are very professional. I recommend trying TMS – I have been struggling for years, and am seeing improvements now due to the TMS and my conversations with Dr. Biko, Heidi and Towanda, which took place during my sessions.

Elizabeth D.
Rated 5.0 out of 5
January 12, 2022

The team is amazing, friendly and professional. From the first minute they called me for the consultation until the last treatment, they treated me as an individual and not just as another patient. The treatment itself helped me a lot and I can truly feel the improvement. I am so happy I chose Vital TMS to treat me. I couldn’t thank them enough.

Ran G.
Rated 5.0 out of 5
November 19, 2021

Amazing clinic and amazing staff! I definitely recommend.

Adrian H.
Rated 5.0 out of 5
September 20, 2021

I will start with a little background, the treatment was for my 15 year old daughter. My daughter had presented signs of Major Depression. She went from being an active kid full of life to a kid that was totally withdrawn from life. She had starting sleeping all day, not eating, withdrawing from activities that she loved, stop talking to friends, and started to just stay in her room all day with the lights off. We immediately started seeing doctors to try to help her out of this despair. Medication was prescribed but I was not going to wait months to see if it would possibly work or not work. I began to research other options to help my kid, there was no way I was going to just sit and watch her suffer. I came across TMS therapy and thought this would be a great option along with medication. As I started to call the different TMS centers in my area I quickly discovered that these other centers did not perform TMS on patients under 18 years of age and a few centers told me insurance would not cover it. I found this to be asinine, illness doesn’t have an age quota why does treatment options! I’m not the parent that will just believe something that I know doesn’t make sense, plus I’m my daughter’s advocate and she is relying on me to help her and I will not let her down. I continued to call around and continued to get the same response (6 centers). That is until I spoke with Towanda (Vital TMS). Towanda not only agreed that my daughter was the perfect candidate for treatment but she also got insurance to cover treatment, I would have paid out of pocket if I thought it would give my daughter any relief from her misery. I can’t begin to express how grateful I am to Vital TMS but I’ll try!!! After about 2 weeks into the treatment I started to see my kid come out of the darkness, literally!! She started to be more engaging and having less depressive episodes. She started to want to do things again, shopping, going out to eat, and even playing sports. She started talking about future goals again and what she wanted to do in college. In the words of my daughter ” My Brian has woken up”!!!! She continue to make great strides and is doing so much better!!!! I’m getting my daughter back!!! We were also able to remove a few medications from her treatment plan!!! We still have some work to do but Vital TMS has given us the start that we greatly needed.

Tawanna ..
Rated 5.0 out of 5
September 17, 2021

A very caring and competent staff. My sleep improved and my nightmares were much reduced. They strive to treat the whole person and perhaps will help you as well.

David S.
Rated 5.0 out of 5
February 8, 2021

I came to Vital TMS struggling against crippling depression and anxiety, and battling self-defeating thought patterns. I was exhausted. The staff tailored my treatment to my needs. They were kind, empathetic, and caring with me. They helped me to recognize and change self-sabotaging behaviors. Having completed my course of treatment, I am a new person. The depression, anxiety, and negative ruminations are lifted. I feel empowered to make more positive changes in my life. What a sense of relief! Thank you Vital TMS for giving me back my life.

Brian P.
Rated 5.0 out of 5
November 12, 2020

I wasn’t sure what to expect when I decided to try out TMS, but I’m really happy I did. It really helped me overall, and Dr. Biko made the whole process much easier for me.

Ali L.
Rated 5.0 out of 5
November 9, 2020

TMS was a great experience from start to finish. My mood has lifted, my sleep has been better, and it’s easier to face each day with a newer, brighter outlook.

Eva O.

We always aim to help everyone. Please let us know if we fell short, so we can send your concern straight to the top.

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